Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

📦 Orders & Shipping

How long does it take to receive my order?


Orders are usually processed within 2-4 business days. Delivery typically takes 5-10 business days, depending on your location.

How can I track my order?


Once your order has been shipped, you will receive an email with your tracking number.

Do you ship internationally?


Yes, we offer international shipping. Shipping costs and delivery times may vary depending on the destination.

💳 Payments & Security

What payment methods are available?


You can pay using credit/debit cards and PayPal

Are payments on your website secure?


Yes. All payments are processed through a secure SSL connection and certified payment providers. Your card details are never stored on our system.

🔄 Returns & Exchanges

Can I return a product?


Yes, you may return a product within 14 days of receiving your order, provided it is unopened and unused.

What if I receive a wrong or defective product?


If you receive an incorrect or defective item, please contact us immediately and we will arrange a replacement or refund at no extra cost.

🧴 Product Information

Are products suitable for sensitive skin?


Yes, our products are formulated with gentle, natural ingredients and are suitable for sensitive skin.

Are your products vegan and cruelty-free?


Yes, products are cruelty-free and never tested on animals. Where stated, they are also 100% vegan.

Do your products contain parabens or harsh chemicals?


No. Our products are free from parabens, sulfates, and harsh chemicals.

🧼 Usage & Storage

How do I use the products correctly?


Usage instructions are provided on each individual product page.

How long do the products last after opening?


Most products have a shelf life of 6–12 months after opening. Please check the PAO symbol on the packaging.

How should I store the products?


Store in a cool, dry place away from direct sunlight and moisture.

🎁 Gifts & Gift Cards

Can I send my order as a gift?


Yes! You can select gift wrapping at checkout.

Do you offer gift cards?


Yes, we offer digital gift cards that are delivered via email.

Still have questions? Contact us - we’re happy to help!